S H I P P I N G
Once payment is made, your order will be shipped within the listed window. If you need your order quicker, send us a message and we will be happy to work with you.
Your order is shipped in a rigid flat mailer or a padded envelope designed to protect documents.
Our shipping costs are wrapped into the product price. We do not profit from shipping fees. We will refund you any overages that occur with shipping (especially for international orders, like Australia).
R E T U R N S & E X C H A N G E S
If an error is made on our end, we are happy to replace your purchase or issue a refund. We are not responsible for any damaged or lost items once they have left the shop and been received by USPS, FedEx, UPS, etc.
When completing a custom order (any order that has customization involved), we will provide a digital proof for you before completing the order. Once you approve it, we cannot accept it as a return. Please make sure any customizations are exactly to your liking, and that you clarify any questions you have before we print! We would rather make more edits to a draft than spending money on creating the product only to have you dissatisfied. It wastes a lot of time and money for us, and that impacts our company more than a large one. The beauty of small business is that we can create custom work just for you, which is awesome!
O T H E R P O L I C I E S
A custom order means that we are creating designs that we do not have in our shop. We reserve the right to sell all the designs we make for your custom order after you have picked one and it has shipped. Please let us know if you are hoping for a truly "one of a kind" print and we'd be happy to work with you.