Thank You Card Pack

S H I P P I N G

Once payment is made, your order will be shipped within 7-10 business days. As a reminder, weekends do not count towards this window. I do my best to ship quicker than that, but please keep in mind that I make every product from scratch; I am not Amazon 🙂. If you need your order quicker, send us a message and we will be happy to work with you.

Your order is shipped in with plenty of padding in a mailer or box. Bound products ship priority mail and most other orders ship first-class. You will receive tracking information via email for everything except sticker orders.

We do not profit from shipping costs. In fact, the cost we charge is less than the actual price to ship to keep it reasonable for you; we lose some of our profit from the additional cost. Shipping is expensive, guys! For international orders there is a higher fee; because shipping costs can vary greatly we have a flat fee and will refund you any overages that occur with shipping. 

R E T U R N S  &  E X C H A N G E S

If an error is made on our end, we are happy to replace your purchase or issue a refund. We are not responsible for any damaged or lost items once they have left the shop and been received by USPS, FedEx, UPS, etc.

When completing  a custom order  (any order that has customization involved), we will provide a digital proof for you before completing the order. Once you approve it, we cannot accept it as a return. Please make sure any customizations are exactly to your liking, and that you clarify any questions you have before we print! We would rather make more edits to a draft than spending money on creating the product only to have you dissatisfied. It wastes a lot of time and money for us, and that impacts our company more than a large one. The beauty of small business is that we can create custom work just for you, which is awesome! 

O T H E R   P O L I C I E S